Privacy Policy

Last updated: May 31, 2025

1. Introduction

At Dr. Mukami Gathariki’s cosmetic and reconstructive surgery practice, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website or engage with our services. By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, contact details (email, phone number), date of birth, and address provided during consultations or appointment bookings.
  • Medical Information: Health history, treatment records, and other relevant medical data necessary for providing surgical or non-surgical services.
  • Website Usage Data: IP address, browser type, pages visited, and other analytics data collected via cookies and similar technologies.
  • Communication Data: Information you provide through forms, emails, or other correspondence with our practice.

3. How We Use Your Information

Your information is used to:

  • Provide and manage medical services, including consultations, surgeries, and follow-up care.
  • Process appointment bookings and communicate with you about your treatment.
  • Improve our website and services through analytics and user feedback.
  • Comply with legal obligations, such as maintaining medical records or reporting to regulatory authorities.
  • Send you updates, newsletters, or promotional materials, with your consent where required.

4. How We Share Your Information

We may share your information with:

  • Healthcare Providers: Other medical professionals involved in your care, such as anesthesiologists or referring physicians, with your consent.
  • Service Providers: Third-party vendors who assist with website hosting, payment processing, or analytics, all bound by confidentiality agreements.
  • Legal Authorities: When required by law, such as in response to a court order or regulatory request.

We do not sell or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under Kenya’s Data Protection Act, 2019, and other applicable laws, you have the right to:

  • Access your personal data we hold.
  • Request corrections to inaccurate or incomplete data.
  • Request deletion of your data, subject to legal retention requirements.
  • Object to or restrict certain types of data processing.
  • Withdraw consent for data processing, where applicable.

To exercise these rights, contact us at info@gathariki.co.ke.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze site performance. You can manage cookie preferences through your browser settings. For more details, please review our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. Please review their policies before providing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the "Last updated" date will be revised. Your continued use of our website or services constitutes acceptance of the updated policy.

10. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@gathariki.co.ke
Phone: +254 720 626037
Address: Nairobi, Kenya